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Terms and Conditions

Copyright Notice

This website is protected by copyright. The publication is exclusively released by Sonology Medical Ltd, operating under the trading name of The Scan Clinic. Any reproduction, except for downloading and private viewing, is strictly prohibited. It is not to be otherwise reproduced, or transmitted or made available on a network without the prior written consent of Sonology Medical Ltd. Any infringements of Sonology Medical Ltd’s rights will result in appropriate legal action.

Important Information and General Terms and Conditions

All of our first-line ultrasound scan services are optional and you will be provided with either a No further action or medical follow-up or further investigation suggested recommendation result on the day*.

You must be at least 16 years old at the time of booking your scan and you should have no existing medical condition (other than pregnancy) or treatment pending related to the scan service you are booking. If you are in any doubt about having any type of scan, you should consult your GP or Midwife.

At the time of booking or prior to your appointment during registration, we take your GP or other healthcare professional’s contact details and ask for your consent to contact them in case we need to.

The protocol used by The Scan Clinic for our ultrasound scans has not been shown to cause harm and we use the As Low As Reasonably Achievable (ALARA) principle when scanning. Ultrasound safety continues to be studied and reviewed by various professional bodies.

*Unless otherwise stated/instructed

Cancellations

If you wish to cancel or re-schedule your appointment we need at least 24 hours notice otherwise you may forfeit your deposit. If your appointment is booked within 24 hours (same-day or next day), then the deposit is non-refundable and thus any cancellations or appointment amendments will result in loss of the deposit paid.

Late Attendance

If you are late for your appointment, unfortunately it will still end as normal at the allocated time, and we will not be in a position to rebook you, therefore please arrive on time, so you don’t lose out.

Guests

A maximum of three guests are allowed at your appointment. We do not recommend  bringing children under 5.

Pregnancy Ultrasound Specific Terms and Conditions

All of our pregnancy scans do not replace or substitute any scan you have or will have with the NHS / Regular health provider and aim to compliment your primary care such as with the NHS. This is why we ask that you kindly bring your pregnancy book with previous scan results to your appointment, failure to do so may result in us not being able to  perform any scans and you risk forfeit of any deposit or monies paid. All pregnancy scans come with two complimentary black/white thermal printed pictures (where available and appropriate). These pictures have no cash redemption value and cannot be refunded, transferred or exchange for credit.

3D/4D Images

4D Scan refers to “real time” moving 3D images.

The quality of the images/video are dependent on factors such as fetal position, gestational age, mothers bmi, scar tissue and amniotic fluid, which are constantly changing from day to day and are beyond the control of The Scan Clinic and its practitioners. We will always endeavor to obtain the best results on the day however If adequate image(s)/video(s) of your baby cannot be obtained due to such circumstances on the day you may choose to book another appointment for an additional charge of £50. All charges will be non-refundable irrespective of scan/re-scan results. The Scan Clinic or its practitioners cannot be held responsible for the images/videos in any way whatsoever.

Twin/Multiple Pregnancies 

This offer does not apply for twin or multiple pregnancies as the time allocated is not sufficient for this purpose. To make an appointment for twin or multiple pregnancy call us

CD/DVD/USB Recordings

The length of our CD/DVD/USB recording times have been selected in accordance with safety and best practice guidelines.

Information Required

All procedures require your GP details. All pregnancy scans also require you to attend with your maternity notes. The scan clinic reserves the right to reschedule or cancel your appointment should you not attend with your maternity notes. 

Promotions

From time to time on thescanclinic.co.uk (the “Website”) we run promotions.

Only one promotion can be used per order. A promotion may not be used in combination with other promotions or used to collect reward points except where specified.

Excluded products will not count towards any qualifying conditions for offers and will not benefit from any promotional discount.

All promotions are subject to availability and while appointments are available. We reserve the right to end a promotion at any time.

We shall not be liable for any financial loss arising out of the refusal, cancellation or withdrawal of any promotion or any failure or inability of a customer to take advantage of a promotion for any reason.

Off Peak Clinics

Off Peak Clinics are specific days/times or lists that have been marked as “off-peak” whereby the regular price of the service is reduced by a certain amount up to 20%. This applies to specific services only (specific exclusions are listed below) and the amount of discount may vary between services and is at our discretion.

Off Peak Clinics are subject to availability. We reserve the right to end a promotion at any time. The promotion is valid for bookings made on specific days and times designated as off-peak for that service area, for example, a Pregnancy service must be booked in a pregnancy off-peak clinic, and a Medical service/ scan must be booked in a medical off-peak clinic. The discounted price applies to the regular cost of the service.

The Scan Clinic reserves the right to modify or terminate the promotion without prior notice.

The discount applies to scan costs only and does not cover additional services, consultations, or procedures. This promotion is for self-pay customers only. It does not apply to insurance claims or third-party billing. The terms and conditions of The Scan Clinic apply.

There are certain services or service areas that are not included in the off-peak clinics (please note that this list is not definitive or exhaustive and is subject to change). These exclusions include:

  • Pregnancy Anomaly Scan
  • Non – Invasive Prenatal Testing
  • Blood Tests
  • MSK Services
  • MSK Injection Services
  • Hernia, Abdominal Wall
  • Groin Scan

15% Off Selected Services – August/September 2023

This promotion is valid for a limited time only, starting from 16.08.2023 to 30.09.2023 for scheduled appointments that fall within 30 calendar days of the date of booking.

The 15% discount applies exclusively to selected non-discount priced services offered by The Scan Clinic.

To avail of the discount, customers must apply the promo code “15OFFAUG” during the appointment booking process. The discount is applicable to both new and existing customers. Appointments must be booked in advance by calling The Scan Clinic or booking online.

The discount cannot be combined with any other ongoing promotions, offers, or discounts. The discount is not transferable, refundable, or redeemable for cash.

The promotion is excluded for all OFF- PEAK clinics and does not apply to Pregnancy Ultrasound Scans that are included in any other promotion / off-peak clinic, Anomaly Scans, NIPT services and scans,  ALL Physiotherapy Services, Physiotherapy consultation, Physiotherapy Assessment and Ultrasound Scan, Ultrasound guided injections.

Appointments are subject to availability and must be scheduled within the promotional period.

The Scan Clinic reserves the right to modify or terminate the promotion at any time without prior notice. The promotion is valid only at The Scan Clinic London. The discount applies to the scan cost only and does not cover additional services, consultations, or procedures. The promotion is subject to the terms and conditions of The Scan Clinic. The promotion is applicable to self-pay customers and is not applicable to insurance claims or third-party billing.

By participating in this promotion, customers agree to abide by the terms and conditions outlined herein.

October Health Awareness Offer – October 2023

This promotion is valid for a limited time only, starting from 02.10.2023 to 12.11.2023 for scheduled appointments that fall within 30 calendar days of the date of booking.

The 10% discount applies exclusively to selected non-discount-priced services offered by The Scan Clinic.

To avail of the discount, customers must apply the promo code “10OFFOCT” during the appointment booking process. The discount is applicable to both new and existing customers. Appointments must be booked in advance by calling The Scan Clinic or booking online.

The discount cannot be combined with any other ongoing promotions, offers, or discounts. The discount is not transferable, refundable, or redeemable for cash.

The promotion is excluded for all OFF- PEAK clinics and does not apply to Pregnancy Ultrasound Scans that are included in any other promotion / off-peak clinic, Anomaly Scans, NIPT services and scans,  ALL Musculoskletetal Services, Musculoskletetal assessment, Musculoskletetal Assessment and Ultrasound Scan, Ultrasound guided injections.

Appointments are subject to availability and must be scheduled within the promotional period.

The Scan Clinic reserves the right to modify or terminate the promotion at any time without prior notice. The promotion is valid only at The Scan Clinic London. The discount applies to the scan cost only and does not cover additional services, consultations, or procedures. The promotion is subject to the terms and conditions of The Scan Clinic. The promotion is applicable to self-pay customers and is not applicable to insurance claims or third-party billing.

By participating in this promotion, customers agree to abide by the terms and conditions outlined herein.

Multiple Services – 25% off additional service(s)

This promotion is valid from 01-11-2023 with no specific end date but may be discontinued at any time without notice or warning at the discretion of The Scan Clinic.

This promotion is only available when multiple (i.e. more than one) selected services (exclusions and criteria listed below) are being booked for an appointment on the same date. The discount amount is applied to the lower-priced service(s) only.

There are certain services or service areas that are not included as part of this promotion (please note that this list is not definitive or exhaustive and is subject to change). These exclusions include:

  • Pregnancy Anomaly Scan
  • Non – Invasive Prenatal Testing
  • Musculoskeletal Services
  • Musculoskeletal Injection Services
  • Hernia, Abdominal Wall

You can check if the service is included in this promotion if it has the multiservice discount badge next to its name in the list of services or on the service information page.The discount will be applied to the service with the lower original price. The discount can be applied automatically if the additional service is selected during the checkout and booking process or manually by entering the promotional code displayed in either your email or on the website.

Fact Check Information

The Scan Clinic is committed to providing accurate and objective educational content about health and medical related topics. We know that there is a lot of misinformation out there, and we take our responsibility to be a trustworthy source of information seriously. Every article on our site is thoroughly fact-checked by our team of writers.

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